Privacy Policy

Black Mountain Dog Gear

Last updated: September 9, 2026

Black Mountain Dog Gear ("we," "us," or "our") operates this website (the "Site"). This Privacy Policy explains how we handle information when you visit the Site or make a purchase.

Who We Are

Black Mountain Dog Gear is an independent online store based in Alaska, selling dog gear and related products.

Information We Collect

We keep this simple: we do not maintain a customer database. We do not store your name, address, email, or order history in our own systems after your order is processed.

Information may still pass through the following channels:

  • Payment Processing (PayPal): When you check out, payment and shipping information (name, address, email, payment details) is collected and processed directly by PayPal, not by us. PayPal's handling of your data is governed by PayPal's Privacy Policy.
  • Order Fulfillment: We receive the shipping details needed to fulfill and ship your order (via PayPal or a similar checkout notification). This information is used only to complete your order and is not retained in a permanent customer database.
  • Website Analytics: We use Google Analytics to collect non-identifying information such as browser type, pages visited, and approximate location.
  • Email Communication: If you contact us directly (e.g., customer service email), we retain that correspondence only as long as needed to resolve your inquiry.

How We Use Information

Any information that passes through our hands (such as an email for order support) is used only to:

  • Process and fulfill your order
  • Respond to customer service inquiries
  • Comply with legal obligations (e.g., tax recordkeeping, which may be handled through PayPal's own reporting)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

The Site may use minimal cookies necessary for basic functionality (such as remembering items in a shopping cart). We do not use cookies for cross-site advertising tracking.

Third-Party Services

Because we rely on PayPal for payment processing, PayPal collects and stores information as part of that transaction under its own privacy policy and terms. We encourage you to review PayPal's privacy practices directly, as we do not control how PayPal handles your data.

Data Retention

Because we do not maintain a customer database, we do not retain your personal order information beyond what is necessary to fulfill your order and handle any related customer service issues. Financial and transaction records are maintained by PayPal in accordance with their own policies and applicable law.

Your Rights

Depending on your location, you may have rights regarding personal data held about you (such as access, correction, or deletion). Since we do not hold a customer database, most such data is held by PayPal directly — you can manage this through your PayPal account.

If you have questions or concerns about any information we do hold (e.g., email correspondence), contact us using the information below.

Children's Privacy

The Site is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Black Mountain Dog Gear
Email: blackmtngear@gmail.com
PO Box 577, Ester Alaska 99725